The Ballkan Soul Collection Available Now. Shop Here.
The Ballkan Soul Collection Available Now. Shop Here.
*DéLor Care only covers DéLor creations*.
From the moment of purchase and for years to come, you jewel remains under our care.
Our After Sales Services extend the mastery, precision, and attention that define every DéLor creation.
Each piece is entrusted to our master artisans, treated with deep respect for every detail.
Through time-honored techniques and meticulous craftsmanship, we ensure your jewellery retains its brilliance and soul.
Preserving the beauty and integrity of every creation is not just service – it is our legacy.
Crafted to last, designed to be loved – DéLor jewellery deserves thoughtful care.
With simple daily care, you can preserve their beauty, brilliance, and personal meaning – today and for the generations to come.
Put jewelry on last: Avoid direct contact with perfumes, lotions, and hairspray. Always put on your jewelry as the final step of your routine.
Remove before activities: Take off your pieces before exercising, swimming, showering, or doing household tasks.
Limit exposure: Avoid contact with chemicals, chlorinated water, and extreme temperatures.
Clean gently: Use a soft, lint-free cloth to wipe your jewelry after each wear to remove oils or residue.
Mild soap solution: For deeper cleaning, use lukewarm water and a drop of mild soap. Gently brush with a soft toothbrush and pat dry.
Avoid ultrasonic cleaners: Unless recommended for a specific piece, ultrasonic machines may damage delicate stones or settings.
We recommend removing jewellery during sports activities (such as cycling or weight training).
Rings in particular, deserve special care as they are the most susceptible to pressure and potential deformation.
Necklaces, bracelets and earrings may also be exposed to impact, though generally to a lessee extent than rings.
Store separately: To avoid dust, scratches or tangling, keep each piece in its original DéLor box or in a soft-lined compartment.
Avoid humidity: Store jewellery in a cool, dry place. A small silica gel packet can help absorb moisture.
We recommend bringing your DéLor jewelry for professional inspection and cleaning once a year. Our artisans can ensure stones remain secure and settings are intact.
Should your piece require repair, resizing, or restoration, please contact us. Our after-sales specialists will be happy to assist you.
Personalized engravings add unique meaning to your piece. To maintain their clarity, avoid abrasive cleaning tools and harsh chemicals. Our team can restore faded engravings on request.
The frequency and method of polishing depend on the type of piece.
Each material and design requires a specific approach.
Minor scratches and marks are natural and form part of the jewel’s unique story, reflecting moments and memories shared with it.
Over-polishing can diminish character and depth.
Intensive polishing should always be performed by skilled professionals.
Contact us for guidence or to ararnge professional polishing, ensuiring your piece is cared for safely and elegantly.
Polishing is not just maintenance – it is a careful dialogue between the jewel and its wearer, preserving both brilliance and history.
In rare case of a design or manufacturing defect, DéLor will undertake and repair at no cost.
The first polishing is offered by DéLor within two years from the date of purchase, as part of our commitment to everlasting beauty.
Subsequent polishing, repairs or restorations will be carried out at the client’s expense.
Any immediate adjustmets required upon purchase will be provided by DéLor.
For further modications – such as resizing, hand engraving or additional requests – services are available upon quotation.
Every DéLor jewel is crafted to endure; with attentive adjustments and expert repais when needed, its elegance remains timeless.
Select DéLor pieces can be personalized with engraved initials, monograms, or symbols.
For bespoke requests, please contact us for assistance.
Day-to-day Product Care
Crafted to last, designed to be loved – DéLor jewellery deserves thoughtful care.
With simple daily care, you can preserve their beauty, brilliance, and personal meaning – today and for the generations to come.
Daily Wear Tips
– Put jewelry on last: Avoid direct contact with perfumes, lotions, and hairspray. Always put on your jewelry as the final step of your routine.
– Remove before activities: Take off your pieces before exercising, swimming, showering, or doing household tasks.
– Limit exposure: Avoid contact with chemicals, chlorinated water, and extreme temperatures.
Cleaning & Maintenance
– Clean gently: Use a soft, lint-free cloth to wipe your jewelry after each wear to remove oils or residue.
– Mild soap solution: For deeper cleaning, use lukewarm water and a drop of mild soap. Gently brush with a soft toothbrush and pat dry.
– Avoid ultrasonic cleaners: Unless recommended for a specific piece, ultrasonic machines may damage delicate stones or settings.
– Rings in particular, deserve special care as they are the most susceptible to pressure and potential deformation.
– Necklaces, bracelets and earrings may also be exposed to impact, though generally to a lessee extent than rings.
– Store separately: To avoid dust, scratches or tangling, keep each piece in its original DéLor box or in a soft-lined compartment.
– Avoid humidity: Store jewellery in a cool, dry place. A small silica gel packet can help absorb moisture.
– We recommend bringing your DéLor jewelry for professional inspection and cleaning once a year. Our artisans can ensure stones remain secure and settings are intact.
– Should your piece require repair, resizing, or restoration, please contact us. Our after-sales specialists will be happy to assist you.
– Personalized engravings add unique meaning to your piece. To maintain their clarity, avoid abrasive cleaning tools and harsh chemicals. Our team can restore faded engravings on request.
After-Sale Services – Polishing
– The frequency and method of polishing depend on the type of piece.
– Each material and design requires a specific approach.
Preserve the Story
– Minor scratches and marks are natural and form part of the jewel’s unique story, reflecting moments and memories shared with it.
– Over-polishing can diminish character and depth.
Professional Expertise
– Intensive polishing should always be performed by skilled professionals.
– Contact us for guidence or to ararnge professional polishing, ensuiring your piece is cared for safely and elegantly.
Polishing is not just maintenance – it is a careful dialogue between the jewel and its wearer, preserving both brilliance and history.
Repairs & Adjustments
Every DéLor jewel is crafted to endure; with attentive adjustments and expert repais when needed, its elegance remains timeless.
Personalization
Select DéLor pieces can be personalized with engraved initials, monograms, or symbols.
For bespoke requests, please contact us for assistance.
Where story and soul meet craft